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Returns & Refunds Policy
Due to the perishable nature of our products and safety regulations regarding alcohol sales, Access Carbliss Cocktails cannot accept physical returns of liquid goods. If your order arrived damaged or incorrect, please contact our support team within 7 days of delivery for a full replacement or refund.
Return Process
- 1.Inspect Your Delivery
Upon arrival, please check your package for any signs of leakage, breakage, or incorrect quantities.
- 2.Document Issues
Take clear photos of the damaged items and the shipping label as evidence for our quality assurance team.
- 3.Contact Support
Email our customer service department with your order number and the photos of your damaged shipment.
- 4.Resolution Process
Once approved, we will issue a refund to your original payment method or ship out a replacement order at no extra cost.